Or go to the website: Correios ( www.rastreamento.correios.com.br/app/index.php ) or Ebanx ( www.track.ebanx.com/pt ) It is common for products to remain idle for some time when they arrive in Brazil , usually located in Curitiba or Rio de Janeiro where the branches and distribution center are located. This occurs because of the Federal Revenue's slowness in nationalizing all the packages that enter our country.